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Privacy Policy

In this Privacy Policy, 'us' 'we' or 'our' means Mellow Roar. We are committed to respecting your privacy and we adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Privacy Act). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information we collect
We may collect and process the following types of personal information about you:
  • Contact Information: This may include your name, email address, phone number, and postal address.
  • Event Details: We may collect information about the type of event you're planning, the date, venue, and any specific preferences or requirements you have for floral decorations.
  • We may also collect other information you provide while interacting with us.
How do we collect personal information
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when:
  • you communicate with us electronically or in person
  • you interact with our sites, social media content and advertising
  • we provide our services for you
How we use your information
We may use the information we collect for various purposes, including:
  • Providing and personalising our services to meet your needs.
  • Communicating with you about your inquiries, or any updates related to our services.
  • Processing payments
  • Sending you marketing communications, such as newsletters or promotional offers, but only if you have opted in to receive such communications.
  • Improving our website and services, including analysing user behaviour and preferences to enhance the user experience.
Data security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard the information we collect and prevent unauthorised access, disclosure, alteration, or destruction.
You acknowledge that the transmission and exchange of information through our website are conducted at your own risk. While we take measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of any information you transmit to us or receive from us. Therefore, we cannot assure you that personal information collected by us will not be disclosed in a manner inconsistent with this Privacy Policy.
Third-party websites
Our website may include links to third-party websites that are not owned or operated by us.
These links are provided for your convenience and reference only. We do not endorse, sponsor, or approve of the content, products, or services offered on these third-party websites.
Please note that Mellow Roar is not responsible for the privacy practices of these other websites. We encourage our users to review the privacy policies of each website they visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Disclosure of personal information
We may disclose your personal information:
  • To our employees, contractors, and service providers who assist us in providing our services and operating our business.
  • When required by law or regulation, such as to comply with a subpoena, court order, or other legal process.
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • If we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes we make will be posted on this page, and we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at flowers@mellowroar.studio

Last Updated: 21 Feb 2024
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